Power to the People: How do we make public consultations more inclusive?

A Notwestminster 2016 workshop idea from Elli Panagopoulos and Emilie Glazer

Notwestminster workshops ident

In this workshop we will explore how councils can better engage with the communities who are impacted by local decisions. We will look at a local licensing policy consultation that failed to effectively consult a diverse group of affected citizens – Hackney’s controversial licensing policy consultation – as a case study for broader thinking.

Drawing on this model, as well as some best practices and innovations in the area, we’ll explore:

* How could citizen engagement improve in local planning consultations?

* How could similar initiatives better use technology to engage with diverse communities?

* How can these ideas feed into a new consultation model that we can test with local government?

To guide the discussion, we’ll present some relevant stakeholder needs from last year’s User Stories for Local Democracy workshop. You’ll be able to add any relevant user needs, drawing from the case study and thinking about planning more broadly. We will also share some best practices in the area, including innovative digital democracy tools.

Together we’ll think through more inclusive and democratic models for local planning that could be applied to consultation projects. Models that push boundaries, focusing on using digital tools and working with community led movements.

What you can do next

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ElliElli Panagopoulos

Design Researcher
Eclipse Experience

Elli is a researcher at Eclipse Experience (Eclipse) – a centre for design research. She is interested in understanding how design research and digital tools can help to facilitate more inclusive and democratic local decision-making. At Eclipse, she has helped to deliver rigorous user-centred research, working closely with communities and local authorities, as well as industry partners, in a range of public service projects. Most recently she has worked with two UK Councils to deliver human-centred consultation projects around bin collections and the redesign of a local library. The consultations approaches drew on both iterative, contextual design research approaches and explored the use of digital engagement tools. 

Elli also holds an MSc in human-computer interaction, where her dissertation focused on the use of social media by communities in crisis.

Emilie GlazerEmilie Glazer
Design Researcher
Eclipse Experience

Emilie is a design researcher, and draws on methods across anthropology and the behavioural sciences in her work with communities and designers to improve the public and digital services used everyday. Through her experience with Eclipse, SP+EE and across previous roles in brand consulting and education social innovation, her projects have spanned collaborations with local councils, global brands, schools, universities and cultural institutions.

Design Challenges for Local DemocracyLocal Democracy Design Challenges

All our 2016 workshops have been created by our participants in response to our Design Challenges for Local Democracy, which were crowdsourced from our Notwestminster network. This workshop is inspired by….

Social Decision Making: Councils make many important decisions yet the people who are affected rarely have their say.  How can we get people involved in local policy making so that they  can influence the decisions that affect them?

Notwestminster 2016 workshops list

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